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Hilton Austin Airport Goes 100% Smoke Free |
A Breath of Fresh Air —Hilton Austin Airport Goes 100% Smoke Free Change is in the air. Beginning January 1, 2008 the Hilton Austin Airport will become 100% smoke free. The new policy includes all guest rooms, restaurants, lounges, meeting rooms, public space and employee work areas. Currently more than 95% of our Hilton guest rooms are non-smoking, and smoking is prohibited in All public spaces due to local laws. Demand for non-smoking rooms continues to rise with new information from the Surgeon General on the hazards of secondary smoke. We look forward to seeing you —experience the clear difference that Hilton offers.
Smoke-Free Hotels Questions
1. What is Hilton Austin Airport’s Smoke-Free Hotel Environment strategy?
2. Why has Hilton Austin Airport made this decision?
3. What are you doing to convert your property to non-smoking?
4. What room renovations will take place?
5. How will smokers be accommodated? Will they be able to smoke within the building?
6. What measures will Hilton Austin Airport take to enforce this policy?
Smoke-Free Hotel Answers
1. What is Hilton Austin Airport’s Smoke-Free Hotel Environment strategy?Hilton’s Smoke-Free Hotel Environment strategy will be in effect January 1, 2008. This initiative includes all guest rooms, restaurants, lounges, meeting rooms, public space and associate work areas. Currently more than 95% of our Hilton guest rooms are non-smoking, and smoking is prohibited in All public spaces due to local laws. Demand for non-smoking rooms continues to rise with new information from the Surgeon General on the hazards of secondary smoke.
2. Why has Hilton Austin Airport made this decision? The vast majority of requests from our guests favor a completely smoke-free hotel environment. The only way to provide this experience is to not allow smoking within the building. Therefore, we are extending this preference throughout the entire hotel. We will offer special designated smoking areas outside the building to accommodate the needs of our guests who smoke.
3. What are you doing to convert your property to non-smoking? All areas of our property periodically undergo a thorough process to cleanse them from environmental pollutants, including smoke. We are announcing this decision in advance to allow our property time to complete that extensive cleaning in our smoking guest rooms as well as public areas.
4. What room renovations will take place? Renovations are not required. However, all smoking rooms will go through an extensive cleaning process to include carpet, walls and draperies. This transition will start immediately and conclude by January 1, 2008.
5. How will smokers be accommodated? Will they be able to smoke within the building? While there will be no smoking areas within the building, smoking will be allowed outside in special designated areas. We will provide a smoking oasis located in our private courtyard.
6. What measures will Hilton Austin Airport take to enforce this policy? This policy will be part of our Quality Assurance process and we are training our associates to respond accordingly. For example, housekeepers are taught to look for signs of smoking in the hotel. Guests will be reminded at the point of reservations and upon arrival that smoking is not allowed. Pre-arrival email notifications will also include a reference to the policy.